Absolutely! When your order ships, we'll send you an email with the tracking details. Usually tracking info will update within a few hours, but it can take up to 24-48 hours after your order has been dropped off with the mail carrier to update.

USPS and DHL orders will go out for shipment within 1-3 business days (Monday-Friday). UPS orders will go out for shipment on Tuesdays and Fridays.

As long as your order has not yet been shipped we do offer the option to change your shipping address. Email your request to contact@smoothkp.com and we will do our best. Please include your name, order number, and updated shipping address.

At this time we are only accepting returns on unopened and unused products on domestic orders. Please email us with your return request within 30 days of delivery to be eligible for a refund.

Initial shipping fees and return shipping costs are not eligible for reimbursement.

International orders are not eligible for return or refund. All international purchases are final.

To request a refund, or if you have received a damaged item, please contact us at contact@smoothkp.com Please include your name and order number in your email.

We are happy to provide international shipping to 150+ countries!

International Customers are responsible for paying any customs or import duties (including VAT and any processing fees) imposed by your country of residence.

We do not accept refund or return requests on orders outside of the USA.

We ship to the following countries:

Albania, Algeria, Andorra, An gola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bonaire, Sint Eustatius and Saba, Bosnia and Herzegovina, Botswana, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Cayman Islands, Chad, Chile, China, Colombia, Comoros, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Eswatini, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, South Korea, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macao, Madagascar, Malawi, Malaysia, Maldives, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, Niue, North Macedonia, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Réunion, Romania, Rwanda, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Province of China, Tanzania, Thailand, The Gambia, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, Uruguay, Uzbekistan, Vanuatu, Viet Nam, Virgin Islands (British), Zambia